Recovery Coach / Case Manager - Integrated Physical & Behavioral Health Clinic

Job Number
Banner - University Medical Group
Banner - University Medical Group - Emp Benefits Costs-Shared Svcs
Position Type
FT: Full-Time
Street Address
1501 N Campbell Ave
City & State
Posting Category
Behavioral Health Services
New Grad


The Whole Health Clinic has a wonderful opportunity!  We are looking for Recovery Coaches to join our team.  


We have opened a free standing integrated physical & behavioral health clinic on 5th & Wilmot to provide a wide range of services to address the whole health needs of individuals with mental illnesses.  


We are looking for case management experience and familiar with community resources available in Tucson. 



About Banner - University Medical Group
Join our nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson. Our 800-plus clinicians provide primary and specialty care to patients at highly ranked Banner - University Medical Centers and dozens of clinics while providing mentorship to more than 700 residents and fellows. Our practice values and encourages the three-part mission of academic medicine: research, teaching and excellent patient care.



About Banner Health
Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to change the way care is provided. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.


Job Summary

This position serves on an Adult Recovery Team (ART) assigned to each patient and acts as the primary point of contact for all ART participants to facilitate meetings and follow-up recommendations to ensure continuity of care and service delivery. This position assists facilitating a patient focused approach to member care providing personal assistance and skills training and other supportive services, to assist patients in improving their behavioral health and wellness. Assists patients in finding and securing personal, organizational, and community resources.


Essential Functions

  • Performs on-going assessment of needs and service intensity for members, using identified tools.


  • Assist patients and participants of ART to develop a service plan and coordinates scheduling and availability of services and ensures the patients remains engaged in services.


  • Attends and participates in team meetings, clinical staffing (as needed), court hearings, and other meetings relevant to meeting the treatment needs of patients.


  • Provides referrals to outside providers and community resources in accordance with HIPAA policies.


  • Completes progress notes, other patient record documents and writes comprehensive and timely reports in accordance with agency and funding source guidelines.


  • Assists in coordinating and planning out of home placements and discharges.


  • Ability to accurately read, record and interpret information, including assessments, measures, and diagnostic criteria.


  • Completes all required training by licensing, agency, and funding source or as requested by supervisor and participates in individual and team clinical supervision.



Minimum Qualifications

High school diploma/GED or equivalent working knowledge.

Must have 18 credit hours of post-high school education in a field related to behavioral health completed no more than four years before the date the individual begins providing behavioral health services and two years of full time behavioral health work experience; or four years of full time behavioral work experience

Preferred Qualifications

Bachelors degree and at least one year of full time behavioral health experience or has an Associates degree and at least two years of full time behavioral health work experience preferred.

Additional related education and/or experience preferred.