Department Supervisor Communication

Job Number
Banner Health (Corporate)
Banner Health (Corporate) - Consumer Care-Corp
Position Type
FT: Full-Time
Street Address
2901 N Central Avenue STE 160
City & State
Posting Category
Leadership - Non-Clinical
New Grad


This position will sit at our Banner Corporate Center Mesa and Banner Corporate Center Phoenix 


Banner Corporate Center - Mesa 
525 W. Brown Rd. 
Mesa, AZ 85201


Banner Corporate Center - Phoenix

1441 N. 12th St.

Phoenix, AZ 85006


Hours are 2:30pm to 11pm but can vary depending upon business needs.

Occasional travel to Banner's Corporate offices at Central and Thomas in Phoenix is also required.


About Banner Health Corporate
Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.



About Banner Health
Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to change the way care is provided. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.


Job Summary

This position is responsible for the daily performance of a team for an assigned functional area within a facility or other business entity. This position would typically be working in a department providing patient services, support services, or administrative services. Schedules and supervises the work of assigned staff to ensure smooth work flow in the department.


Essential Functions

  • Schedules and supervises the work of assigned staff to ensure smooth work flow in the department. Acts as a knowledge resource to staff in matters of department processes, technical skills, equipment, supplies and/or regulatory requirements.


  • Selects, trains and manages the performance of staff. Schedules staff in accordance with department needs, maintains labor expenses within budget guidelines. Provides daily direction to staff. Sets goals for individuals and for the team. Acts as a mentor and coach and provides development and growth opportunities for staff.


  • Monitors supplies, equipment and labor resources and stays within budget. Assists in developing goals, targets and action plans.


  • Identifies, addresses and communicates opportunities to improve work processes and enable achievement of goals in quality, productivity and customer satisfaction. Maintains statistics and reports on activity in areas of responsibility when required.


  • Coordinates and participates in special projects as assigned.



Minimum Qualifications

High school diploma/GED or equivalent working knowledge. BLS certification may be required.

Must possess skills and abilities normally attained with 3 years of related experience. Must be proficient and have working knowledge in area of service. Must demonstrate effective communication, team building, human relations and organization skills.

Must be familiar with commonly used office software and/or have the ability to learn new software applications if necessary.

Preferred Qualifications

Prior supervisory experience is preferred.

Additional related education and/or experience preferred.