RN Case Manager-Supervisor
The position provides leadership and direction to those who manage multifaceted healthcare navigation assistance to members/caregivers and providers in accordance with regulatory compliance standards. The RN Case Mgr. Supervisor oversees the staff who ensure the High Need/High Cost members receive integrated physical and behavioral health, facilitate care coordination of D-SNP members, and that all the Case Management Programs are staffed and activities are carried out and conduct audits to assure the documentation in our Case Management Database program are accurate and maintained. The supervisor also leads interdisciplinary care team rounds, collaborates with UM, BH, and MCH with transitions to home or other care settings that are safe thus having an impact on readmissions.
Full time, Day shift: 8:30AM-5:00PM
2701 E Elvira
Tucson, AZ 85756
About University Physicians Health Plans
The University of Arizona Health Plans (UAHP) manage a variety of health plans. Our mission is to advance health and wellness through education, research and patient care.
About Banner Health
Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to change the way care is provided. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.
This position provides comprehensive care coordination for patients as assigned. This position assesses the patients plan of care and develops, implements, monitors and documents the utilization of resources and progress of the patient through their care, facilitating options and services to meet the patients health care needs. The intensity of care coordination provided is situational and appropriate based on patient need and payer requirements. This position is accountable for the quality of clinical services delivered by both them and others and identifies/resolves barriers which may hinder effective patient care.
Must possess knowledge of case management or utilization review as normally obtained through the completion of a bachelor's degree in case management or health care.
Requires current Registered Nurse (R.N.) license in state worked. For assignments in an acute care setting, Basic Life Support (BLS) certification is also required.
Requires a proficiency level typically achieved with 3-5 years clinical experience. Must have a working knowledge of care management, acute care and/or home care environments, community resources and resource/utilization management. Must demonstrate critical thinking skills, problem-solving abilities, effective communication skills, and time management skills. Must demonstrate ability to work effectively in an interdisciplinary team format. For assignments in an acute care setting, must be able to work flexible hours and take rotating call after hours. Banner Registry and Travel positions require a minimum of one year experience in an acute care hospital and/or home care setting. Experience must include working in an acute care and/or home care setting within the past 12 months as a Case Manager in the specialty area.
CCM (Certified Case Manager) preferred
Additional related education and/or experience preferred.