Room Service Associate

Job Number
Banner Staffing Services - Arizona
Banner Staffing Service AZ - Banner Staffing Services-AZ
Position Type
BR: Banner Registry
Street Address
525 W. Brown Road
City & State
Posting Category
Culinary Services / Nutrition


Banner Staffing Services is currently seeking Room Services staff to work various shifts at various Banner Health facilities throughout Phoenix and surrounding areas.


Banner Staffing Services (BSS) is the preferred staffing provider for Banner Health.

Banner Staffing Services positions do not offer benefits or guaranteed hours, however we are looking for candidates who may be available to work up to 40 hrs per week.


BSS is dedicated to providing personal attention and professional support for its employees.


 Registry employment includes:

  • Competitive wages
  • Paid orientation
  • Flexible Schedules
  • Fewer Shifts Cancelled
  • Employee Assistance Program
  • ECHO (Employee wellness program)
  • Employee Perks
    • Discount Entertainment tickets
    • Restaurant discounts
    • Shopping discounts
    • Auto Purchase Plan

Banner Staffing Services requires:

  • A minimum of 1-2 + years of customer service/food service experience in the desired work setting
  • Understanding of nutrition services, common modified diets, and portion measures preferred. Additional skills and knowledge in health care nutrition services preferred.
  • Valid Food Handler Card/ ANSI Approved Food Handler Certificate
  • Recent / current experience required (within the past year)
  • 4 shifts or more per month commitment
  • Completion of post-offer Occupational Health physical assessment (including drug screen)
  • Completion of employment, criminal and education background check

Food service, room service, hospitality, server, food runner, runner, food and beverage


About Banner Staffing Service AZ
Supporting Banner Health, Banner Staffing Services offers a world of opportunities to make an impact on one of the country's leading health systems. In addition, we provide the best training in the business, so you can hit the ground running as you enjoy unequaled clinical variety, professional flexibility and lifestyle choices. We provide registry and travel assignments throughout the western United States. The registry allows you to create your own schedule by offering opportunities in a variety of hospital, home care and primary care settings. Banner Travel offers short-term assignments of three twelve-hour shifts per week. Our pay rates are highly competitive, and we offer training in the country's most advanced simulation center. You will also enjoy the stability only an organization as large and successful as Banner Health can offer.



About Banner Health
Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to change the way care is provided. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.


Job Summary

This position provides patients with menu and/or patient meal service, receives and forwards patient requests and communication to Dietetic Technicians and Dietitians when appropriate. Provides patient meal assembly according to correct quantities. This position strives to provide patient satisfaction regarding food and nutrition services.


Essential Functions

  • Visits patients to obtain or discuss menu selections based upon dietary orders. Enters or records all daily patient meal selections and preferences for one or more patient units.


  • Demonstrates appropriate judgment with modified diets, food and menu knowledge when relating to patients. Requests Diet Tech or Dietitian assistance when needed. Edits patient menus as required.


  • Provides patient meal service which may include setting up tray work stations, preparing/portioning assigned foods according to correct quantities, and/or assembling patient trays.


  • Delivers and serves meals while making independent judgments about special requests, snacks and nourishments.


  • Provides excellent customer service on the phone or in person and resolves customer complaints effectively and efficiently.


  • Maintains food handling and sanitation standards to meet licensing agency requirements.



Minimum Qualifications

High school diploma/GED or equivalent working knowledge. Requires reading, writing and mathematical skills.

Skills and knowledge of nutrition services as typically gained through 1 - 2 years of related experience.

The work requires the ability to follow instructions and safety guidelines for working with cleaning chemicals, as well as the ability to learn and work with business computer software and point of sale systems. Requires the ability to learn food handling regulations and pass certification tests as required. Must have demonstrated effective customer service skills.

Preferred Qualifications

Understanding of nutrition services, common modified diets, and portion measures. Additional skills and knowledge in health care nutrition services preferred. Bilingual skills preferred in some assignments.

Additional related education and/or experience preferred.