Clinical Education Senior Manager

Job Number
Banner Health (Corporate)
Banner Health (Corporate) - Clinical Appl Training-Corp
Position Type
FT: Full-Time
Street Address
2901 N Central Ave
City & State
Posting Category
Leadership - Clinical


Banner Health is seeking a Clinical Education Senior Manager to join Banner Health's Clinical Education team in Arizona. This Clinical Education Senior Manager will be responsible for leading Banner Health’s Ambulatory Clinical Education department that supports Banner's Phoenix, Tucson and Western Region. This Clinical Education Senior Manager position is considered in-motion, working from home supporting eight Clinical Education Specialists who work with Banner's Medical Group, Urgent Care and Care Coordination departments. Interested candidates should apply. Should you have any questions, please contact Debbie Hoekstra at 970-810-6347 or at


About Banner Health Corporate
Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.



About Banner Health
Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.


Job Summary

This position is responsible for the management and operations of the Banner Health Clinical Education team under the oversight of the director. This position requires a broad range of skills, in multiple complex areas of operations and workflow, in addition to clinical experience. It requires competence in operations, finance, administration, clinical care, clinical education, multi-tasking, independent decision-making, problem resolution, and the independent management of multiple projects.


Essential Functions

  • Provides administrative and operational support to the Clinical Education director. Manages and coordinates all operational efforts of the Clinical Education department, while supporting and assisting all clinical, research, educational, and financial activities.


  • Assists in the development and implementation of goals and objectives for designated area(s) that align with the department and system strategic initiatives.


  • Develops and implements strategic workforce learning and development services to support achievement of workforce goals, quality initiatives, discipline-specific goals and clinical practice. Role models innovative clinical practice, patient safety, and evidence-based practice in the design and delivery of workforce learning and development outcomes. Demonstrates the use of research and best practices knowledge to evaluate the effectiveness of education/training programs.


  • Coordinates all course curriculums and educational materials for various departments, skill levels and training needs. May perform training when needed.


  • Coordinates education and training to ensure efficient operation of educational programs. Includes onboarding with new hire/new to service Banner Health staff to ensure efficient training needs for Banner Health employees. May assist in the development of planning and implementation for system needs outside of regularly coordinated efforts.


  • Operates the department in a cost-effective manner and participates in the preparation, organization, and management of the Clinical Education financial budget and procurements.


  • Oversees all aspects of the operation, maintenance, support, trouble-shooting, and repair of all of education associated equipment.


  • Directs personnel actions including recruiting, interviewing and selection of new staff, salary determinations, training, and performance evaluations. Assists Director in development of goals and objectives for designated area(s) that align with the department and system strategic initiatives.



Minimum Qualifications

Must possess strong clinical and business knowledge as normally obtained through the completion of a masters degree in nursing, healthcare, business, or related field.

Requires current licensure in a clinical field such as nursing, speech pathology, respiratory, medical imaging, or related clinical area.

Must possess a strong knowledge of clinical operations as normally demonstrated through 3-5 years of progressive management experience. Must possess an understanding of acute care and/or ambulatory care & business operations as normally demonstrated through experience in either environment and administrative, operational, and business settings with leadership experience. Requires experience in medical education and clinical research, as well as working knowledge of the current state of literature in healthcare. Requires extensive organization and time management skills and the ability to multi-task, work under pressure, and reliably meet deadlines. Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of clinicians, administrators, and staff.

Preferred Qualifications

Additional related education and/or experience preferred.