Registered Nurse Trauma Program Manager-Supervisor

Job Number
Banner Baywood Medical Center
Banner Baywood Medical Center - Trauma Ctr-Hosp
Position Type
FT: Full-Time
Internal Code A
Street Address
6644 East Baywood Ave
City & State
Posting Category
Leadership - Nursing


Banner Baywood Medical Center Trauma Program Manager-Supervisor

Emergency Department


Wanted to work in a fast pace Emergency Department and want to make a difference in this world. This is the hardest job you’ll ever love. Save lives and help people who are facing true life and death situations. You sign on with us and you’ll become part of the Best Family Team ED in the East Valley.


  • We’re a very busy 69 bed Emergency Department
  • Level III Trauma Center
  • Certified Center of Excellence for Stroke, Chest Pain, Fractured Hip, and Pediatrics
  • We want staff who really care about people and providing excellent patient care
  • Emergency experience is a plus but, if you don’t have it, we will train you for up to 6-12 weeks, we’ll send you to our specialized ED Academy, and see that you get PALS and TNCC training
  • Success means you touching people’s lives in a meaningful way every day you work!
  • Excitement, a real sense of accomplishment, and recognition await you!
  • If you are still reading this and haven’t been scared off yet, apply now!


About Banner Baywood Medical Center
Banner Baywood Medical Center is a 332-bed hospital serving the health care needs of the dynamic and growing East Valley communities of metropolitan Phoenix, Arizona. We provide complete acute care services including cancer, stroke, women's health, rehabilitation, emergency medicine and surgery. In addition, our orthopedic unit has earned repeated recognition as having one of the Top 100 Orthopaedic Programs in the U.S. by The Health Network and HCIA, Inc.



About Banner Health
Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.


Job Summary

This position promotes and provides optimal care of the patient through leadership, coordination and development of processes related to a specialized service. Assists other leaders to establish, oversee, conduct and evaluate quality improvement for both the service and patient care. Enhances the program though coordination of daily operations, activities and associations with other departments, services and referral facilities. Oversees and ensures compliance with local, state or national organizations for certification/validation.


Essential Functions

  • Oversees ongoing daily operations. Researches and recommends changes and improvements. Oversees resource utilization regarding staff, finances, equipment and supply needs.


  • Develops and maintains a comprehensive, effective patient care program which meets industry standards. Ensures compliance with standards for verification or re-verification process and state certification process when required by clinical specialty.


  • Collaborates with other departments regarding issues and practices as they relate to the department. Ensures appropriate service interaction and communication with all staff, customers and agencies internally and externally. Represents the department at management/leadership meetings as required. Coordinates relevant Committee meetings.


  • Oversees data collection systems and processes, from collection to report production, to provide statistical data regarding the program and patient outcomes. Oversees community education and prevention programs, including outreach. Validates accuracy and current status of all protocols and operational guidelines.


  • Oversees patient/practice quality improvement and departmental quality standards. Monitors care patterns for consistency with established protocols and opportunities for process improvement.


  • Directs patients and case review, abstraction and coding of patient data, standardizing practice guidelines, development of other specialty care programs as needs are identified. Facilitates continuing education team personnel, including in-house education, conferences, CME and orientation to program processes.


  • Manages assigned staff: recruits, selects, trains, evaluates, manages performance.


  • Assists in development of operational and capital budgets.



Minimum Qualifications

Knowledge and experience equivalent to a Bachelors Degree in Nursing.

Current RN licensure in state of practice. BLS certification required (or specialized life support certification depending on specialty).

Minimum of five years clinical experience in a high patient acuity area including experience in related areas specific to clinical specialty. Computer skills including basic office software (word processing, spreadsheets, presentations). Demonstrate proficient interpersonal, written and verbal communication skills, professional interaction with all individuals and public organizations. Ability to provide departmental leadership, training and staff development.

Preferred Qualifications

Additional certification(s) specific to clinical specialty. Advanced Life Support certification(s) depending on specialty area. Prior experience and knowledge of the principles of health care program design, development, and implementation.

Additional related education and/or experience preferred.