Do you want to grow your career with an award-winning health care leader in a dynamic part of the country?
Would you like to help drive change with an innovative organization?
If you want more and better options for your career then YOU belong at BANNER – University Medical Group.
At Banner - University Medical Group (BUMG), we’re creating a world class medical organization that brings together a leadership team committed to a physician-focused structure, while navigating the challenges of moving from a volume-based to value-based health care system.
We are currently seeking a dynamic and customer service driven Patient Financial Services Representative for our growing Ophthalmology Clinic.
This position will be working at the Front Desk and performs check-in, registration, scheduling, check-out collections, provider re-scheduling & referral assistance.
Preferred candidates will be Bilingual in English/Spanish and have at least 1-2 years of related experience.
The clinic is open Monday - Thursday, 7:30 am - 5:00pm and Friday 7:30 am - 6:00 pm.
Hours/shifts vary slightly and open & close rotation required. May start as early as 7:00 to 8:00 am and work as late as 6:00 pm when closing. 1 Saturday per month (730am-1:30pm) may be required on a rotational basis. Usual schedule 8am-5pm when not closing or opening.
About Banner - University Medical Group
Join our nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson. Our 800-plus clinicians provide primary and specialty care to patients at highly ranked Banner - University Medical Centers and dozens of clinics while providing mentorship to more than 700 residents and fellows. Our practice values and encourages the three-part mission of academic medicine: research, teaching and excellent patient care.
About Banner Health
Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.
This position coordinates a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information, obtaining required signatures following established processes, procedures and standards. This position also verifies insurance coverage, validates referrals and authorizations, collects patient liability and provides financial guidance to patients to maximize medical services reimbursement efforts. This also includes accurately posting patients at the point of service and releasing information in accordance with organizational and compliance policies and guidelines.
High school diploma/GED or equivalent working knowledge.
Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience.Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently. Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences.
Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required
Work experience with the Companys systems and processes is preferred. Previous cash collections experience is preferred.
Additional related education and/or experience preferred.