Community Outreach Rep-Pre Liver Transplant

Job Number
Banner - University Medical Center Phoenix
Banner University Medical Center Phoenix - Pre-Liver Trans-Hosp
Position Type
FT: Full-Time
Street Address
1111 East McDowell Rd
City & State
Posting Category
Administrative / Clerical


The Community Outreach Rep for the Pre-Liver Transplant team will be part of something new, and will be able to help define this position!

We prefer a candidate with Marketing and program/business development in a clinical specialty area. Able to function independently and have excellent communication and project management skills. Transplant experience a plus.  


The transplant team is filled with compassionate and dedicated individuals who come to work each day to make a difference in someone’s life. You will be able to build collaborative relationships with a variety of physicians ( surgeons, hepatologists, nephrologists) as well as with a talented multidisciplinary team!


Hours are primarily days, with some evenings, and a few weekends per year.


Our Phoenix Transplant Clinic was the fastest growing program in 2016 in the United Sates growing from 44 transplants to 78. This clinic is Arizona’s most experienced transplant center, providing care to patients requiring a kidney, liver, pancreas, and liver/kidney transplant.


We provide an integrated approach to care and we pledge to help patients and their families before, during and after the transplant. This includes the highest standards of hospital and outpatient medical care, combined with a comprehensive network of support led by our transplant nursing coordinators and social workers. 


Our busy transplant center performs approximately 200 transplants per year.  The center provides post-transplant acute clinic visits for kidney, pancreas and liver transplants as well as post- transplant long term clinic visits for kidney and liver.


Staff is responsible for management of pre and post-transplant recipients, evaluation of potential living donor candidates, assisting with patient issues and facilitating organ transplant offers.


Come join our team and be a part of a very unique opportunity to provide the clinical leadership to this rapidly growing program that has a solid history in the community and is poised for continued growth! 



About Banner - University Medical Center Phoenix
Banner - University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, a number of unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics, and with a new $400 million campus investment, a new patient tower and 2 new clinic buildings will be built.



About Banner Health
Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.


Job Summary

This position is responsible for planning, coordinating, implementing programs and services which promote and increase public awareness and potential referral sources for a target patient population. Provides referral criteria, information on clinical trials, and advances in treatment to referral facilities, patients, families and the community at large.


Essential Functions

  • Raises public awareness by developing and maintaining educational materials, resources and references for target patient population. Plans, organizes, or attends community or fund raising events, health fairs, programs, special events, speaking engagements and educational activities. Serves as a community spokesperson and advocate for target population.


  • Generates patient referrals by making regular on-site contacts with referral sources and providing education materials and referral criteria.


  • Develops reference and referral resources such as health/wellness presentations, libraries, call centers, or web sites for patients and families which expedite their access to care, inform them of clinical trials and advocacy groups, current research, new medications, new therapies, and medical advancements.


  • Participates in the development of the department budget in conjunction with established goals and objectives. Plays a key role in ensuring budgetary goals are met on an annual basis. Participates in, develops and maintains strategic goals, objectives and program services and activities which may include marketing plans.



Minimum Qualifications

Knowledge normally acquired through a bachelor's degree in business, marketing, nursing, social work or other health related field.

Skill level typically achieved through one to two years experience in a not-for-profit marketing, communications, or program services environment. Must travel within the community or outside the community to activities and events; must possess a valid driver's license and be eligible for coverage under the company auto insurance plan.

Preferred Qualifications

Additional related education and/or experience preferred.