Registered Nurse Patient Access Coordinator- Oncology

Job Number
Banner Gateway & Banner MD Anderson Cancer Center
Banner Gateway Medical Center - IP Intake and Assessment-Clinc
Position Type
FT: Full-Time
Street Address
1900 N. Higley Road
City & State
Posting Category
Nursing - Oncology


If you are a New Graduate Nurse with less than 12 months of experience, please apply to our New Nurse Experience openings.


Registered Nurse Patient Access Coordinator- Oncology


At Banner Health, we make health care easier so life can be better.  If you are looking to leverage your abilities to make a real difference- and real change in the health care industry- you belong at Banner Health. With facilities in six western states, we’re committed to not only providing the finest care possible, but to advancing the way care is provided.  To achieve our vision, we seek driven professionals who embrace change and who possess the passion and skills to make it happen.


The patient access department at Banner MD Anderson Cancer Center provides intake services for patients getting care. We ensure comfort, consistency and continuity by taking an innovative approach to oncology care that ties together the inpatient and outpatient aspects of care.  We are affiliated with world-renowned MD Anderson Cancer Center in Houston, Texas. This is an excellent place to pursue your career in Oncology. 


Preferred Qualifications:

  • AZ RN or Compact State License
  • BSN, highly preferred
  • Inpatient or Outpatient experience
  • Oncology experience
  • BLS Certification


About Banner Gateway Medical Center
Experience innovative technology and exceptional opportunities for growth and development at Banner Health's state-of-the-art hospital Banner Gateway Medical Center. With comprehensive electronic medical records, physician order entry, digital radiography and proprietary advanced patient monitoring, Banner Gateway provides you with the innovative resources you need to provide your patients with the best care possible. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. Located near Phoenix in Gilbert, Ariz., Banner Gateway Medical Center offers 176 private rooms, eight operating suites, a 37-bed emergency department and shares a campus with the Banner MD Anderson Cancer Center. Key specialties include oncology, obstetrics, bariatric surgery, emergency and other services that focus on meeting the changing needs of the dynamic and growing community we serve.

About Banner MD Anderson Cancer Center
Located in Gilbert, Ariz. (the Phoenix Metro area) on the Banner Gateway Campus, the center provides world-class care for oncology patients - both inpatient and outpatient - and has also brought leading oncology programs to the Banner Gateway campus including Stem Cell Transplantation and comprehensive Head & Neck cancer care. Our capabilities include five linear accelerator vaults, a brachytherapy vault, an advanced diagnostic imaging suite with PET/CT scan, more than 50 infusion bays, a cryopreservation lab and much more. Our inpatient medical oncology unit also incorporates a program that utilizes the electronic surveillance partnership in caring for the patient, where remote nurses have the ability to interact with patients via two way audio-video to assist the bedside nurse with patient care.



About Banner Health
Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.


Job Summary

This position provides comprehensive care coordination for the initial patient access process to ensure appropriate care alignment and a smooth and supportive patient experience. This position collaborates with a multi-disciplinary team to ensure timely diagnosis and treatment to optimize patient outcomes.


Essential Functions

  • Coordinates the initial patient access process, making appropriate referrals and consultations in coordination with physicians and providers. Evaluates the medical necessity, urgency and appropriateness of care, optimizing patient outcomes. Collaborates with the patient and referring physician to solicit information needed to determine appropriate physician alignment for consultation.


  • Assesses the medical records to determine if adequate and appropriate records have been obtained. Determines if additional records and pathology reviews are required for initial consultation and collaborates with appropriate resources to secure needed records and documentation.


  • Assists the patient/family through the initial patient access process, providing support and updates. Stays aware of the patients progression throughout the intake process. Responds to patient requests for information regarding the initial consultation and general questions about the facility, physician and/or available services and resources.


  • Provides support and education to the community physician practices and prospective patients about the referral process. Serves as a resource to other staff members and provides education as needed.


  • Supports process improvement activities for populations of patients to achieve the optimal clinical, financial, operational, and satisfaction outcomes. Participates in staff development to maintain current standards of practice and ensure the highest quality of care.



Minimum Qualifications

Must possess a current, valid RN license in state of practice, temporary RN license in state of practice, or compact RN licensure for current state of practice. BLS certification is required. Additional certification or continuing education may be required based on area of practice.

Requires knowledge as typically obtained through a minimum of three years of current experience in specialty area. Requires excellent organizational skills, effective communication and writing skills, good time management skills and knowledge of word processing and database software applications. Also requires a good understanding of process improvement.

Preferred Qualifications

Bachelors degree in nursing or related field is preferred.

Additional related education and/or experience preferred.