Pharmacy Senior Manager

Job Number
Banner - University Medical Center Tucson
Banner-- Univ Med Ctr Tucson - Pharmacy-Hosp
Position Type
FT: Full-Time
Street Address
1501 N. Campbell Ave.
City & State
Posting Category




Pharmacy Services provides clinical information, medication education and medication to all patients seen at Banner University Medical Center-Tucson, at the hospital proper and at all hospital-based clinics. Whether from a regulatory, patient care or financial position, pharmacy interfaces with all other departments in a very in-depth manner, from Ancillary to Facilities to Nursing to Medical Staff, etc.


The Pharmacy Senior Manager is responsible for ensuring regulatory compliance for the department of pharmacy and all areas it services. Ensures essential functions of the department are consistent with the policies and proceudres of the health system. Develops, implements, and monitors processes that ensure compliance and safety in all areas of responsibility. Audits and monitors processes to assess for efficiency, safety, and compliance. Recommends and implements process changes to improve overall performance of the department.


This position supports management of department. Participates in managing medication related issues in the electronic information systems. Promotes and demonstrates effective inter-disciplinary and inter-facility collaboration. Develops standards of work performance, orientation and training programs. Adheres to local, state, and federal laws regarding the profession of pharmacy practice.


The preferred candidate will possess:

  • Registered Pharmacist license from Arizona State Board of Pharmacy is required
  • Familiarity with Cerner
  • Familiarity with Pyxis
  • Experience in the inpatient pharmacy setting
  • Direct involvement in process improvement projects at previous jobs



About Banner - University Medical Center Tucson
Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health-care professionals and conducting groundbreaking research. Also located on the campus is Diamond Children's - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center Tucson is Southern Arizona's only Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation's top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. Our nurses' innovative, safe and thoughtful care has been recognized with Magnet ™ designation from the American Nurses Credentialing Center. The hospital's physicians are full-time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi-organ transplant program. For more information about Tucson, please visit:



About Banner Health
Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.


Job Summary

This position is responsible for providing managerial and programmatic direction for the operation of Pharmacy Services. Develops, budgets, standards of work performance and plans, directs, and monitors and evaluates the provision of distributive and clinical pharmacy services. Promotes and demonstrates effective inter-disciplinary and inter-facility collaboration and serves as facilitator for education, consultation, and research. Responsible for leading and overseeing the operational activities of the Department of Pharmacy Services. Ensures the functions of the department are consistent with the policies and procedures. May supervise activities that provide for the purchasing, receiving, storage, delivery, and distribution of medications and related supplies. Assures adequate departmental staffing according to workload while maintaining expected productivity levels. Supports implementation of clinical plans and helps to maintain information systems within the pharmacy. Develops standards of work performance, orientation and training programs. Must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients being served while maintaining the ideals of service excellence. Must possess the ability to assess data reflective of the patients status, interpret the appropriate information needed to identify each patients requirements and provide pharmaceutical care based on those needs. Adheres to local, state, and federal laws regarding the profession of pharmacy practice.


Essential Functions

  • Responsible for all routine operations of Pharmacy Services. Participates in the recruitment, selection, orientation, professional development and evaluation of employees. Serves as a change agent, role model, and serves as facilitator for education, consultation, and research. Accurately and completely documents patient assessment data and clinical interventions


  • This position is accountable for an effective departmental operation within the budgetary constraints through the monitoring and controlling of expenses and through promotion of rational, cost-effective utilization of medication therapy.


  • Assists with development of goals, objectives, and programs for the pharmacy department consistent with those of the organizations overall strategic plan. Demonstrates effective inter-disciplinary and inter-facility collaboration. Plans efficient and effective utilization of resources. Ensures compliance with regulatory agency standards. Implements decisions of the Pharmacy and Therapeutics Committee and other hospital committees in relation to formulary management and process improvements. Assumes accountability for special projects as assigned.


  • Defines and resolves issues with the medication distribution system. Continually evaluates performance relative to need for improvement of processes to assure the safe and appropriate delivery of medications to all patient care areas. Provides leadership for development and implementation of innovative systems.


  • Provides leadership and direction to the pharmacy staff. Promotes positive relations and actively contributes to a supportive work environment. Fosters a team environment within the department and across the system. Communicates with their direct supervisor regarding personnel issues.


  • Helps to establish and revise, when necessary, standards of care for pharmacy practice. Monitors and ensures compliance with departmental and organizational policies and procedures, Federal and State laws, and regulatory agency standards. Investigates and initiates the resolution of customer complaints. Plans, supports, and leads Quality Improvement efforts for pharmacy services. Provides pharmacy representation and leadership on hospital and medical staff committees.


  • Serves as a professional resource in facilitating inter-disciplinary practice and communication.



Minimum Qualifications

Requires current pharmacy licensure in the state of practice, a degree in Pharmacy from an accredited College of Pharmacy.

Pharmacy licensure. Banner Registry and Travel positions require licensure in the state of practice within 90 days from the date of hire.

Must possess good organizational, problem solving and computer skills. Must possess good written and verbal communication skills for interfacing with all levels of staff, physicians, patients and other contacts. Must be able to use reference tools to evaluate patient care and answer questions posed by customers.

Must have knowledge of computer software, particularly medication management information system software, Microsoft applications and Automated dispensing system.

Preferred Qualifications

Advanced degree, Hospital Residency, or Master of Business Administration (MBA), or experience in hospital pharmacy with supervisory experience preferred.

Additional related education and/or experience preferred.