Banner Home Health is the largest home health provider in the state of Arizona. We operate 2 locations in the Phoenix metro area - the centralized, parent location is in Gilbert with a branch location in Sun City West. We provide care for approx. 1200 patients, across the Maricopa and (parts of) Pinal Counties.
The Clinical Service Manager in this role is critical for supporting the forward progress of continually improving our patient outcomes. They coordinate all efforts for the review process, accurate coding, successful OASIS submission, and work directly with surveyors when chart reviews are requested.
The position supports up to 12 direct reports and provides support and direction to our HH business line leaders based on their knowledge and expertise.
The position is located in Gilbert, AZ.
About Banner Home Care and Hospice
Ranked in the top 25 percent of all home care agencies in the United States, Banner Home Care is the largest nonprofit, free-standing home care agency in Arizona. We provide intermittent health care for patients of all ages in the comfort of their home. Our home care team is experienced, compassionate and professional, and the results prove that Banner Home Care measures better than the national and Arizona average in almost all Medicare Quality Compare patient satisfaction results.
About Banner Hospice
Banner Hospice have been providing comfort care for the past 10 years in the Phoenix Metro area. The goal is to support quality of life, honor the wishes of patients, maintain the dignity of the individual and support the family through their grieving process. Inpatient Home care is also available for respite care and symptom management. The Banner Hospice Team can provide comfort to the patient and family by alleviating symptoms, by providing meaningful help and by creating an environment to develop lasting final memories.
About Banner Health
Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.
This position provides supervision and support of clinical operations, staff, and patients. Manages finances and personnel to ensure appropriate allocation of resources in providing quality patient care.
Must possess a strong knowledge and understanding of clinical care as normally obtained through the completion of an associates degree in nursing, health care or related field.
Must possess a current, valid RN license in state of practice.
Must possess a strong knowledge of clinical operations as normally demonstrated through 1-2 years of experience with relevant to patient population. Must have the ability to develop and maintain working relationships with physicians, staff, patients, and families. Knowledge of the requirements of applicable regulatory and accreditation agencies Excellent human relations and communication skills. May require possession of a valid drivers license and be eligible for coverage under the company auto insurance policy.
Bachelors degree preferred. Management or supervisory experience preferred.
Additional related education and/or experience preferred.