Transfer Services Logistics Coordinator

Job Number
Banner Health (Corporate)
Banner Health (Corporate) - BH Centralized Referral Center
Position Type
FT: Full-Time
Street Address
2901 N. Central Ave
City & State
Posting Category
Administrative / Clerical


Banner Desert Medical Center is seeking a full time (36 hour) Transfer Services Logistics Coordinator to work the night shift from 6 pm until 6:30 am.  This Transfer Services Logistics Coordinator will work rotating weekends and holidays.  This position will qualify for full benefits.  The ideal candidate will have experience as a HUC, Patient Care Assistant, or ED Tech in an acute care setting.  Apply today!


About Banner Health Corporate
Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.



About Banner Health
Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.


Job Summary

This position is responsible for coordinating logistics for all patient transfer operations. Provides ongoing support to Clinical Referral Specialist, internal and external stakeholders by ensuring ordered equipment and services are provided in accordance with orders and schedules provided. Serves as a liaison between both internal and external customers. Manages data as related to operations.


Essential Functions

  • Interpret and execute transfer requests to determine equipment and services required for a safe and smooth patient transfer. Organize and deliver all clinical services as directed by clinical referral specialist. Determines if best to use external or internal resources based on factors which include cost, urgency, etc. Acts as an integral member of the centralized transfer center for patient transfers throughout the continuum.


  • Compile and prepare documentation related to appropriate sequence of events so as to provide quality transfers efficiently. Coordinates with internal personnel and external agencies to address continual demand for patient transfer and maintains list of anticipated needs and projected resources in a complex environment. Receives, verifies, and provides ongoing follow-up requests and referrals/orders. Assists in gaining insurance authorization and gathers all information necessary for registration in receiving facility, including bed request documentation.


  • Enters, maintains, and archives data in computer files for departments as required using multiple software platforms. Builds referrals using information in patient medical record to provide minimum data necessary to coordinate patient services.


  • Identifies, resolves and communicates real and potential problems and information to appropriate leadership members. Prioritizes safe utilization of resources.


  • Creates and distributes individualized ad-hoc reports upon request.


  • May supervise staff depending on work assignment.



Minimum Qualifications

High school diploma/GED or equivalent working knowledge.

The position also requires skills and abilities typically gained with 2-4 years of experience in a healthcare office or hospital operations setting, and/or educational background. Must have medical terminology, excellent verbal and written communication skills, organizational skills and critical thinking skills. Must have the ability to work under tight time constraints and meet deadlines while working on a variety of projects/demands.

Must be proficient with commonly used office software and equipment.

Preferred Qualifications

Associate Degree preferred. Additional related education and/or experience preferred.

Additional related education and/or experience preferred.