Quality Improvement Specialist

Job Number
212833
Banner - University Medical Center Phoenix
Shift
Day
Department
Banner - University Medical Center Phoenix - Qlty Assur/Pt Safety-Hosp
Position Type
FT: Full-Time
Street Address
1111 East McDowell Rd
City & State
US-AZ-Phoenix
Posting Category
Quality

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The CPAI Department coordinates investigation, analysis, and responds to quality/patient safety issues, events, significant care issues or trends. Leads and/or facilitate root cause analysis, failure modes and effects analysis, and process improvement, working with multidisciplinary teams. Develops and analyzes data for administrative and clinical decision making, as well as regulatory requirements. Prepares and present reports for appropriate facility, system, and other external agencies. Provides oversight to projects including data abstracting and data entry as appropriate.

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About Banner - University Medical Center Phoenix
Banner - University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, a number of unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics, and with a new $400 million campus investment, a new patient tower and 2 new clinic buildings will be built.

 

Truven-2013
Stage7-2013

About Banner Health
Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.

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Job Summary

This position provides ongoing assessment of performance, facilitates prioritization of improvement activities, oversees performance improvement projects and ensures successful clinical project implementation at operating entities. The position works closely with both system and operating entity initiatives. All work processed by the incumbent is considered confidential and protected from discovery, pursuant to state statutes.

 

Essential Functions

  • Supports implementation of clinical practices. May support and facilitate implementation and performance improvement activities related to or resulting from patient safety, harm reduction, clinical performance, peer review, and compliance with the requirements of regulatory and accrediting agencies such as TJC, CMS, Quality Improvement Organization and DHS.

 

  • Provides ongoing assessment of performance, analyzes clinical outcome data, and identifies performance improvement opportunities or trends. Conducts high level assessments, gathers information and collaborates with the appropriate process owner(s) to identify opportunities for improvement. Analyzes data for administrative and clinical decision making.

 

  • Facilitates prioritization of improvement activities with system and facility leadership.

 

  • Supports development of annual quality plans with service line/process owners.

 

  • Initiates and oversees performance improvement projects in collaboration with project lead. Serves as a resource and/or facilitates improvement teams to plan, implement, and coordinate entity activities to maximize clinical and operational outcomes. Participates on improvement teams, guiding/coaching them on the system defined improvement process.

 

  • Serves as a resource for assessment of clinical performance and performance improvement methodologies throughout the facility and system.

 

  • Maintains clinical performance assessment, performance improvement, change management and project facilitation expertise through independent study as well as attending education workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

 

 

Minimum Qualifications

Requires Bachelors degree or equivalent in nursing or other healthcare related field.

RN license in state worked OR a clinical background with current license/certification or equivalent experience.

Requires a proficiency level typically attained with 5 years acute care clinical experience.

Requires ability to perform complex statistical analysis and highly developed problem solving skills. Requires the ability to manage programs and projects. Requires demonstrated excellence in interpersonal and written communication skills.

Preferred Qualifications

Registered Nurse (RN) license preferred. Certified Professional in Healthcare Quality (CPHQ) certification is preferred. Experience with process improvement, regulatory/accreditation programs, data management, and analysis including graphic development and presentations is highly desirable.

Additional related education and/or experience preferred.