Your Journey with us began the moment you made the choice to seek a career with Banner Health. Whether you are just beginning your career or your Journey has spanned 30 years, Banner's employer commitment is: "We'll help make a difference in your life and career so you can make a difference in the lives of others.”
Our Urgent Cares offer flexibility, minimal wait times and affordable services for patients. It is a smart, sensible choice when patients and staff need healthcare. Banner operates a network of urgent care centers across Arizona and Nevada with close to three dozen clinics and more opening each year, primarily in Phoenix, Tucson and Las Vegas. We keep our Urgent Care Clinics in zones so there is no travel across the valley. Banner recently added an online feature that increases the comfort and convenience for patients receiving care at our Banner Urgent Care facilities, it will “save their in line” avoiding sitting time in the waiting room.
As a Front Desk Representative you will be able to bring your passion for patient care, and work side by side next to providers, other staff members and techs as you explore our Urgent Cares. Working 3 days a week in our clinics while still working forty hours, will give you the flexibility to have a great work life balance. Our urgent cares will give you the platform to use all your knowledge from working in specialty clinics and family practices and apply them in a fast paced environment.
Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.
About Banner Urgent Care
Discover the difference at Banner Urgent Care. With hours from 8 a.m. to 9 p.m., you'll help care for patients in need of immediate medical attention. A sprained ankle from a basketball game. A nagging cough that won't go away. Whatever they're looking to treat, Banner Urgent Care is ready to help. With minimal wait times, affordable service and ultimate flexibility, Banner Urgent Care is a smart, sensible choice for patients and another great employment option at Banner Health.
About Banner Health
Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.
This position serves as the first point of contact between patients and the facility. Coordinates and guides patient visit from check-in to check-out. Performs various functions including, scheduling, insurance verification, collecting co-pays, and gathering patient demographic information. Answers and routes phone calls and completes daily paperwork and necessary reports.
High school diploma/GED or equivalent working knowledge.
Requires a demonstrated ability to multi-task between heavy phone volume, multiple computer systems and frequent interruptions. Must have the ability to handle ongoing face-to-face contact with patients and staff while functioning in a busy medical office environment.
Must be able to type a minimum of 30 wpm and perform data entry.
Six months experience working in a medical office and/or hospital setting preferred. Working knowledge of medical terminology is preferred. Previous experience working with electronic medical records and insurance is preferred. Bi-lingual in Spanish is preferred.
Additional related education and/or experience preferred.