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Patient and equipment transporters ensure that patients are transported to and from testing/procedural areas. They also transport materials including, but not limited to blood products and lab specimens. The “lead” (dispatcher) is responsible for prioritizing patients and equipment moves. They serve as decision maker in appropriately and efficiently dispatching transporters to achieve optimal patient flow and service. Also acts as a role model for transport staff, manages staffing issues and assists with special projects.
Must have current Basic Life Support (BLS/CPR) certification card for Health Care Providers, from one of the following associations: American Heart Association-AHA; American Safety and Health Institute-ASHI; Red Cross
About Banner - University Medical Center Phoenix
Banner - University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, a number of unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics, and with a new $400 million campus investment, a new patient tower and 2 new clinic buildings will be built.
About Banner Health
Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.
This position provides efficient and timely coordination of transport services within the assigned facility. Coordinates and prioritizes all service requests. Provides quality customer service to ensure requests are processed in a timely and efficient manner.
High school diploma/GED or equivalent working knowledge. BLS certification required.
Requires interpersonal skills to operate in a direct patient contact environment, as typically obtained by 12+ months of previous experience in a related healthcare setting. Proficiency with medical terminology and knowledge of patient transport services. Ability to interpret verbal and written information/instructions and effectively communicate and provide direction to others. Must demonstrate comprehensive knowledge of computer skills, organizational skills, problem solving skills, and ability to reassess tasks in a fast paced environment.
Prior dispatch, patient transport or material management experience.
Additional related education and/or experience preferred.