• Business Support Coordinator

    Job Number
    University Physicians Health Plans
    University Physicians Health Plans - UAHP Statewide Collabor Care
    Street Address
    2701 E. Elvira Rd.
    City & State
    Position Type
    FT: Full-Time
    Posting Category
    Administrative / Clerical
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    If you’re looking to leverage your abilities to make a real difference – and real change in the health care industry – you belong at Banner Health. With facilities in six western states, we’re committed to not only providing the finest care possible, but to advancing the way care is provided. To achieve our vision, we seek driven professionals who embrace change and who possess the passion and skills to make it happen.


    Banner University Health Plans Dept of Innovation and Collaborative Care. We are responsible for implementing Triple Aim programs to improve the quality, cost, and experience of care. We are in a major growth phase with State AHCCCS and MACRA regulations driving the rapid conversion from Fee for Service to Value-based payment. These relationships require contractual development and monitoring, onsite provider support and improvement planning, and collaboration across statewide organizations and Banner-wide departments.


    We are in need of a Business Support Coordinator  to support the coordination and management of some of the many provider partnerships we are contracting with to achieve more than 56% of total payments in a VB arrangement by 2019 and 70% by the following year. In addition, you will support all provider data and department internal and external meeting scheduling, notes, tracking provider reports, submissions, and regulatory deliverables and ensure all procedures are followed and documented and all reports maintained.


    Looking for someone with creativity, inspired by growth and capable working on a small cohesive team helping people succeed. Must be driven to take initiative and highly organized; proficient with MS Office.

    Project support and management
    Excel and other project management tools
    Highly organized
    Experience in health care settings.

    Experience in managed care and healthcare delivery transformation and/or payment reform



    Office Hours:

    Monday-Friday 8am-5pm



    The University Of Arizona Health Plans (UAHP)

    2701 E Elvira

    Tucson, AZ 85756



    About University Physicians Health Plans
    The University of Arizona Health Plans (UAHP) manage a variety of health plans. Our mission is to advance health and wellness through education, research and patient care.



    About Banner Health
    Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.


    Job Summary

    This position provides administrative services and assistance requiring occasional discretion and judgment. Coordinates a unique set of processes and/or services for an assigned area such as contracting, claims, sales, recruitment, services or billing.


    Essential Functions

    • Provides administrative and customer or vendor services in assigned area. This may include performing business support functions and related administrative tasks to support a program or process.


    • Reviews and/or audits documents, forms or invoices for appropriateness/accuracy. Initiates corrective action, as appropriate.


    • Corresponds with customers, patients, potential candidates, and vendors using defined formats and procedures, via verbal, electronic and written communications.


    • Maintains records and/or files for assigned area. Ensures appropriate documentation is timely and accurately entered into departmental application.


    • As assigned, prepares, collates, and distributes various reports in a timely and accurate manner. May complete or handle recurring department projects or one-time projects, as directed by supervisor.


    • May maintain supply inventories by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies and verifying receipt of supplies.



    Minimum Qualifications

    Requires a high school diploma or equivalent education and two or more years administrative work experience in a related area.

    Works independently under general supervision. Represents the company as a primary point of contact to outside entities such as insurance claimants, patients, service providers, community agencies, vendors, etc. Must have the ability to follow oral and written directions as they relate to the functions listed above. Must have excellent oral, written and interpersonal communication skills to effectively interact with departmental personnel, assist customers with inquiries, schedule meetings and appointments, as well as, provide assistance with incoming telephone calls and walk-ins. Requires the ability to work effectively with common office software, including spreadsheets and word processing. Must have the ability to organize, prioritize and multi-task workload in a fast paced environment and maintain a professional manner.

    Preferred Qualifications

    Additional related education and/or experience preferred.

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