• Banner Medical Group Operations Director

    Job Number
    Banner Medical Group
    AZ West Admin-Region-Clinic
    Address : Street
    13760 North 93rd Ave Ste 201
    Address : Location
    Work Schedule
    Position Type
    FT: Full-Time
    Posting Category
    Leadership - Non-Clinical
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    Health care is changing, and it’s our goal to create a new model to answer America's health care challenges today and in the future. Our passionate and talented teams will be the change on the health care landscape in our communities – big and small. If taking access and delivery from complex to easy, from costly to affordable and from unpredictable to reliable sounds interesting to you, we want to hear from you.


    Bring your passion for operations and business planning to our surgical services product lines in this role. In this role you will have  the opportunity to work alongside Medical Group Executive leadership, while developing relationships with hospital executives, in a true collaborative integrated team model. You will partner with surgical specialists across many different sub specialties to make healthcare easier, so that life can be better.


    Your focus in this role would be with both outpatient and inpatient workflows and operations and you would be responsible for multiple geographic areas. You would have true collaboration amongst service line partners and high visibility with senior executives.  


    Your pay and benefits are important components of your Journey at Banner Health. This opportunity is also eligible for our Management Incentive Program, as part of your Total Rewards package. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.


    The ideal candidate will have an RN and/or experience working in a Surgery Center or OR for this role.



    About Banner Medical Group
    At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Loveland, Colo. and Torrington, Wyo., to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.



    About Banner Health
    Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.


    Job Summary

    This position has leadership and administrative responsibility for designated physician practices. Collaborates within an integrated healthcare system. Internal customers include regional leadership, physicians, practice management, and staff. External customers include patients and regulatory bodies.

    Essential Functions

  • Oversees day-to-day activities of a number of facilities within a designated geographic area to ensure a high level of productivity and the efficient use of resources. Monitors overall practice performance. Develops and implements productivity action plans to meet productivity benchmarks for assigned facilities. Identify opportunities to enhance operations & patient experience. Focus is on standardization of workflow, both front office and back office clinical support. Foster a service excellence culture. Maintain positive relations with BMG physicians. Resolves patient concerns not remedied at the on-site leadership level.

  • Develops and implements a system to ensure that established policies, goals, and objectives are achieved and in compliance with practice, facility, and system policies and procedures, standard practices of the profession, and related local, state, and federal codes and regulations.

  • Conducts special managerial projects assigned by their respective Service-line leader to expand or enhance services. Facilitate the opening and closing of new programs/clinics. Prepares reports, recommendations & presentations to Regional & Senior BMG Leadership

  • Provides operational leadership, direction and support to their assigned practice managers. Provides on-going oversight to ensure adherence to care delivery standards. Assist with removing barriers and acts as a liaison to central functions. Assist Practice Managers in addressing staff compensation/HR concerns. Provide on-going, meaningful communication with practice managers and staff so they are recognized and well informed.

  • Facilitates the assimilation of newly hired practice managers into the group practice setting and works closely with the affiliating groups physician and administrative leadership. Drives and implements initiatives focused on physician engagement and retention.

  • Works with Service-line leaders and associated practice managers to develop annual operating and capital budgets for their assigned facilities. Ensures adherence to established annual budgets.

  • Participates in the development of a marketing plan in conjunction with regional leadership team.

  • Minimum Qualifications

    Must possess a strong knowledge of business and/ or healthcare administration as normally obtained through the completion of a bachelors degree in business administration or health services administration.

    Must possess a strong knowledge and understanding of medical practice and clinic management, clinic operational structures and systems, and policies, procedures, and processes as normally demonstrated through a minimum of five years progressively responsible experience in managing a health care facility Leadership experience should include management of staff, budgets and multiple clinic functions.Requires excellent written and verbal communication skills as well as planning, organizational and conceptual skills.

    Preferred Qualifications

    Masters degree preferred.Additional related education and/or experience preferred. Medical Group & Ambulatory Care Leadership experience preferred.

    Additional related education and/or experience preferred.

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