• Scheduler Central Office

    Job Number
    Banner Staffing Service AZ
    Banner Staffing Services-AZ
    Address : Street
    2701 East Elvira Rd
    Address : Location
    Additional Locations
    Work Schedule
    Position Type
    BR: Banner Registry
    Posting Category
    Billing / Registration / Scheduling
  • ---

    As the internal staffing (registry) provider for Banner Health, Banner Staffing Services (BSS) provides opportunities within one of the country’s leading health systems. The BSS team is dedicated to providing personal attention and professional support for its employees. Registry opportunities are a great way to market your skills within Banner Health. As a BSS employee, you are eligible to apply (at any time) as an internal applicant to any regular full-time or part-time opportunities within Banner Health.       


    The  Scheduling team works closely utilizing Banner’s mission, vision and values. Radiology schedulers schedule various outpatient imaging exams including but not limited to CT Scans, MRI, Ultrasound, Mammograms, Nuclear Medicine and diagnostic exams. Some procedures require coordination with other departments interacting directly with referring physicians, radiologists, technologists, as well as patients to assure a smooth process and a world class customer experience.


    The scheduling team collaborates daily working closely in a call center environment. As a scheduler, you are the patient’s first point of contact for questions regarding pre-and post-test preparation, location, directions, and general questions. You will be responsible for labeling managing received documents and orders within a imaging software system in preparation for scheduling. You will ensure the appropriate documents have been received and are compliant with the facility’s policy. You will deliver exceptional customer service in order to make our patient’s healthcare easier, so that their lives can be better.



    This is a Per Diem/ PRN position in support of Banner Tucson facilities. With flexible scheduling, and competitive pay Banner Staffing Services is a lucrative way to give back to your community.   


    In addition, registry employment through BSS offers:

    Competitive wages
    Paid orientation
    Flexible Schedules (select positions)
    Fewer Shifts Cancelled
    Weekly pay
    403(b) Pre-tax retirement plan
    Employee Assistance Program
    Employee wellness program
    Discount Entertainment tickets
    Restaurant/Shopping discounts
    Auto Purchase Plan

    BSS Registry positions do not have guaranteed hours and no medical benefits package is offered. BSS requires: Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes; employment, criminal and education).



    About Banner Staffing Service AZ
    Supporting Banner Health, Banner Staffing Services offers a world of opportunities to make an impact on one of the country's leading health systems. In addition, Staffing Services provides the best training in the business, so you can hit the ground running as you enjoy unequaled clinical variety, professional flexibility and lifestyle choices. We provide registry and travel assignments throughout the western United States. The registry allows you to create your own schedule by offering opportunities in a variety of hospital, home care and primary care settings. Banner Travel offers short-term assignments of three twelve-hour shifts per week. Our pay rates are highly competitive, and we offer training in the country's most advanced simulation center. You will also enjoy the stability only an organization as large and successful as Banner Health can offer.



    About Banner Health
    Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.


    Job Summary

    This position is responsible for scheduling medical procedures for the organization's patients, physicians and medical facilities across the region by coordinating all aspects including, but not limiting to, facility resources, physicians, authorizations and insurance verification. Using a broad understanding of clinical procedures and company facilities, this position provides patients with pre-admitting information and pre-registration.


    Essential Functions

    • Coordinates patients, facility resources, physicians, ancillary staff, documents, records, referrals, authorizations and insurance providers to effectively schedule medical procedures. Makes and responds to calls from patients, provider offices and facilities for scheduling services.


    • Schedules tests and procedures in scheduling software system according to the guidelines established by the individual hospital departments and central scheduling standards.


    • Obtains and documents prior authorizations, referrals, or other authorizations as required by facilities and insurance carriers. Acquires and documents pertinent patient medical information in accordance with procedural guidelines.


    • Provides patients with information, pre and post-test instruction and directions, location directions, and answers to questions. Refers questions to medical offices as appropriate.


    • Solicits, labels, stores and manages scanned documents and orders received from physician offices in the document imaging software system. Ensures that all appropriate documents have been received prior to appointments and ensures that orders are compliant with each facilitys policy.


    • As assigned, collects pre-payments and verifies insurance coverage.



    Minimum Qualifications

    High school diploma/GED or equivalent working knowledge.

    Requires skills and abilities typically attained with 2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting. Knowledge of medical terminology is required. Also requires knowledge of payor contract terms and processes. Must have highly developed interpersonal skills and communications skills, with a strong customer service orientation. Requires effective teamwork skills and the ability to meet deadlines and productivity standards.

    Accurate and efficient keyboarding skills, the ability to work effectively with common office software are required.

    Preferred Qualifications

    Previous out-patient testing or surgical scheduling experience is desired.

    Additional related education and/or experience preferred.

    Connect With Us!

    Join one of our Talent Communities to learn more about a career at Banner Health.