• Room Service Associate

    Job Number
    224446
    Facility
    Banner Del Webb Medical Center
    Department
    Banner Del Webb Medical Center - Culinary & Nutrition-Hosp
    Street Address
    14502 W. Meeker Blvd.
    City & State
    US-AZ-Sun City West
    Shift
    Evening
    Position Type
    FT: Full-Time
    Posting Category
    Culinary Services / Nutrition
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    The future is full of possibilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. Our team has come together with the common goal: Make health care easier, so life can be better. The future of health care starts here. If you’re ready to change lives, we want to hear from you.

     

    As a Room Service Associate you will be a part of a cohesive team that strives to achieve premier patient services.  You will be providing patients with menus, take patient meal requests, and collaborate together with Dietetic Technicians and Dietitians.  You will also take part of meal preparation to ensure proper quantities are delivered.  Hours will include weekends and rotating holidays.

     

    Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

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    About Banner Del Webb Medical Center
    Banner Del E. Webb Medical Center excels in providing extraordinary health care to residents of the northwest Valley of metro Phoenix and is recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. With 366 licensed beds, the hospital provides a wide range of services, including acute medical and surgical services as well as intensive care, emergency and urgent care, inpatient/outpatient surgery, cardiac catheterization, neurology, orthopedics, oncology, urology, pulmonary, obstetrics and gynecology, extended care, outpatient diagnostic services, acute and outpatient rehabilitation and adult behavioral services.

     

    Truven-2013
    Stage7-2013

    About Banner Health
    Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.

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    Job Summary

    This position provides patients with menu and/or patient meal service, receives and forwards patient requests and communication to Dietetic Technicians and Dietitians when appropriate. Provides patient meal assembly according to correct quantities. This position strives to provide patient satisfaction regarding food and nutrition services.

     

    Essential Functions

    • Visits patients to obtain or discuss menu selections based upon dietary orders. Enters or records all daily patient meal selections and preferences for one or more patient units.

     

    • Demonstrates appropriate judgment with modified diets, food and menu knowledge when relating to patients. Requests Diet Tech or Dietitian assistance when needed. Edits patient menus as required.

     

    • Provides patient meal service which may include setting up tray work stations, preparing/portioning assigned foods according to correct quantities, and/or assembling patient trays.

     

    • Delivers and serves meals while making independent judgments about special requests, snacks and nourishments.

     

    • Provides excellent customer service on the phone or in person and resolves customer complaints effectively and efficiently.

     

    • Maintains food handling and sanitation standards to meet licensing agency requirements.

     

     

    Minimum Qualifications

    High school diploma/GED or equivalent working knowledge. Requires reading, writing and mathematical skills.

    Skills and knowledge of nutrition services as typically gained through 1 - 2 years of related experience.

    The work requires the ability to follow instructions and safety guidelines for working with cleaning chemicals, as well as the ability to learn and work with business computer software and point of sale systems. Requires the ability to learn food handling regulations and pass certification tests as required. Must have demonstrated effective customer service skills.

    Preferred Qualifications

    Understanding of nutrition services, common modified diets, and portion measures. Additional skills and knowledge in health care nutrition services preferred. Bilingual skills preferred in some assignments.

    Additional related education and/or experience preferred.

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