• Quality Improvement Senior Program Manager

    Job Number
    East Morgan County Hospital
    Clinical Perform Assmt-Hosp
    Address : Street
    2400 West Edison
    Address : Location
    Work Schedule
    Position Type
    FT: Full-Time
    Posting Category
    Leadership - Non-Clinical
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    As one of the largest nonprofit health systems in the country, Banner Health has both the stability that comes with success and the values you can be proud to represent. With facilities across the West, there is something for every leader, from a busy urban medical center to a friendly small-town hospital.


    Quality Improvement (QI) provides ongoing assessment of performance, facilitates prioritization of improvement activities, oversees performance improvement projects and ensures successful clinical project implementation at operating entities. QI develops and analyzes data for administrative and clinical decision making, as well as regulatory requirements. Prepares and presents reports for facility and system audiences and external agencies. Provides oversight and support to PI projects.


    Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.


    About East Morgan County Hospital
    Located in the community of Brush in northeast Colorado, East Morgan County Hospital is a 25-bed critical-access hospital as well as a designated Level IV trauma center. A 32,000-square-foot expansion opened in December 2014 with 19 single-patient rooms, Labor and Delivery area, a new kitchen and dining area, entry and lobby. It also includes a large state-of-the-art medical unit, enhanced technology, additional telemedicine capabilities and parking. As one of the area's largest employers, East Morgan County Hospital can offer you an exceptional opportunity to provide compassionate, innovative care to this unique rural community.



    About Banner Health
    Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.


    Job Summary

    This position promotes high reliability in clinical performance through assessment of performance, facilitating prioritization of improvement activities, overseesing performance improvement projects and ensuring successful clinical project implementation at operating entities. The position works closely with both system and operating entities to improve quality and outcomes of clinical care. All work processed by the incumbent is considered confidential and protected from discovery, pursuant to state statutes.


    Essential Functions

    • Responsible for oversight and assessment of clinical performance data and care delivery practices. Collaborates with administrators, physicians, clinical leaders and staff to identify improvement opportunities utilizing quantitative techniques, knowledge of health care operations and systems thinking. Obtains and uses literature, evidence-based practice and benchmark data whenever possible.


    • Improves clinical performance: identifies causes of variation, serves as a subject matter expert and supports implementation of systems and processes to facilitate effective clinical practice. Leverages results from Peer Review, Regulatory, Patient Safety and others to align performance improvement opportunities with system and local teams.


    • Facilitates prioritization of improvement activities with system and entity leadership. Conducts in- depth assessment of qualitative and quantitative data. Triangulates information to support administrative and clinical decision making. Collaborates with the appropriate process owner(s) to identify opportunities for improvement.


    • Establishes and oversees the development and implementation of annual quality plans with administrative, service line and process owners. Strategizes with entity leadership to plan and coordinate local Quality Councils.


    • Manages and coaches performance improvement activities and oversees projects in collaboration with project leaders and administrators. Serves as a resource and/or facilitates improvement teams to plan, implement, and coordinate entity activities to maximize clinical and operational outcomes. Participates on improvement teams, guiding teams on system defined improvement methodologies and processes.


    • Maintains clinical performance assessment, performance improvement, change management and project facilitation expertise through independent study, internal development courses, attending education workshops, reviewing professional publications, establishing personal networks, and participating in professional organizations.


    • In some settings, responsible for recruiting, selecting, developing, mentoring, supervision and assessment of staff. Also responsible for creating and managing departmental budgets.



    Minimum Qualifications

    Requires Bachelors degree or equivalent in nursing or other healthcare related field.

    RN license in state worked OR a clinical background with current license/certification or equivalent experience.

    Must have a proficiency level typically attained with 5 years experience in Quality Management / Performance Improvement. Requires at least 2 years management experience or demonstrated leadership abilities through successful large scale projects. Must possess demonstrated flexibility in responding to the needs of multiple constituencies with a service-oriented philosophy. Demonstrated ability to lead and facilitate multi- disciplinary teams. Must possess demonstrated skill in problem analysis, project management, conflict resolution and oral and written presentations. Requires ability to balance and manage multiple projects.

    Preferred Qualifications

    Masters degree in nursing or other healthcare related field. Certified Professional in Healthcare Quality. Additional related education and/or clinical experience preferred.

    Additional related education and/or experience preferred.

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