• Biomed Technician Supervisor

    Job Number
    BH Corporate Office
    Resp Sales/Svcs-Bio-Med
    Address : Street
    7300 West Detroit St
    Address : Location
    Additional Locations
    Work Schedule
    Position Type
    FT: Full-Time
    Posting Category
    Leadership - Non-Clinical
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    About Banner Health Corporate
    Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.



    About Banner Health
    Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.


    Job Summary

    This position is responsible for supervising staff and independently implementing preventive maintenance, electrical safety and performance verification, and bench and field service repair on most medical electronic equipment. Assists in and occasionally coordinates equipment installations/project work with staff and project management. Provides in-servicing to clinical staff on most medical equipment. Assists in the overall management of the department including preparing budgets, personnel issues, goal setting, and customer satisfaction.


    Essential Functions

    • Hires, trains, conducts performance evaluations, and directs the workflow for assigned technical staff. This position is also accountable for participating in the development and implementation of department goals and objectives. Ensures all goals and objectives are met timely and effectively.


    • Participates in the coordination of equipment installations and project work involving patient care and medical communications technology, and clinical application networks. Inspects incoming equipment for compliance with codes, standards, and manufacturers recommendations.


    • Installs, repairs, and calibrates a wide variety of complex patient care equipment, medical communications equipment, PCs, and clinical applications networks to board/module level and occasionally component level through an understanding of electronics theory and applications and fundamentals of LAN networking. Reads detailed electronic schematics. Troubleshoots equipment, instrumentation, and systems utilizing applicable test equipment.


    • Performs scheduled/preventive maintenance, electrical safety inspections, and quality assurance on all patient care equipment in a timely manner consistent with regulatory standards. Monitors and oversees the work of external contractors/vendors engaged in repair work.


    • Provides customer relations and resolves equipment service problems by ensuring that clinical capability is restored as quickly as possible. Maintains communication with customers regarding the status of equipment repairs. Proactively solves technology issues when appropriate. Coordinates/schedules service (self, vendor and, when appropriate, other technicians) via management of customer expectations. Performs device investigations related to regulations and/or incident reporting.


    • Identifies the need for patient care equipment education and provides user (physician, nursing, other allied health staff) education on medical equipment. Trains field technicians with less expertise in preventative maintenance and repair of medical equipment, and service delivery methods.


    • Provides direct marketing and sales support to Technology Management internal and external customers.


    • Documents all work performed, maintains parts, supplies, tools, test equipment and technical literature by completing service reports and supplemental productivity documentation in an accurate and timely manner. Maintains an accurate and current parts inventory. Assists manager in maintaining a comprehensive library of technical literature.



    Minimum Qualifications

    Must possess a strong knowledge of service operation leadership as obtained through the completion of an Associate degree or equivalent progressive experience and/or four years increasingly responsible work experience in a technology related field.

    Must possess a valid drivers license and be eligible for coverage under the company auto insurance policy

    Must be proficient at reading and analyzing schematic diagrams, including analog and digital circuits and possess a working knowledge of electrical and electronic fundamentals, including DC and AC circuits, semiconductor theory, digital circuit theory and microprocessor theory. Must also be proficient in Windows PC and network operating systems, PC repair, and have fundamental knowledge in Local Area Network configuration and troubleshooting. Must be knowledgeable in JCAHO standards for the Environment of Care. Must have highly developed interpersonal skills.

    Preferred Qualifications

    Certification by the Association for the Advancement of Medical Instrumentation (AAMI) is preferred. Prior supervisory or lead experience.Prior experience and knowledge of biomedical instrumentation installation, repair and maintenance also preferred.

    Additional related education and/or experience preferred.

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