• Senior Systems Coordinator

    Job Number
    227194
    Facility
    BH Corporate Office
    Department
    Supply Chain Svcs-Corp/SS
    Address : Location
    US-AZ-Phoenix
    Work Schedule
    Day
    Position Type
    FT: Full-Time
    Posting Category
    Purchasing / Supply Chain
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    Operating a hospital is more than IV bags and trauma rooms. One might be surprised by the number of people – and the hats they wear – who work behind the scenes to make sure a hospital runs smoothly and safely for our patients, visitors and staff. Each one plays a critical role and is part of a team to ensure the best care for our patients.

     

    The Corporate Supply Chain Services Purchasing Department is responsible for the timely and accurate purchasing of supplies, services, and non-capital equipment for all Banner Health facilities. The centralized team purchases goods in accordance with contract terms from specified vendors. Using specialized knowledge of procurement contracts and products ordered, the Purchasing Department maximizes purchases made under contract terms by providing counsel to end-users.

     

    As a Senior Systems Coordinator, you will provide a high level of service in supporting our Lawson/MRP system within our Supply Chain Purchasing Department. Your responsibilities would include day-to-day system support, upgrades, electronic data interchange, and physical equipment support. This position is located in Chandler, AZ.

     

    Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

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    About Banner Health Corporate
    Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

     



    Truven-2013
    Stage7-2013

    About Banner Health
    Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.

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    Job Summary

    This position provides functional expertise on moderately complex computer applications in an assigned department and may be expected to lead project teams. The incumbent may also be expected to troubleshoot system issues at a moderately complex level and appropriately escalate issues to other resources, as needed. This may include tasks such as creating functional documentation, participating in creating or reviewing technical documentation and training materials.


    Essential Functions

  • Performs analysis of customer needs, make appropriate decisions and provides resolution or product. Products may include, but are not limited to; online applications, electronic forms, moderate to complex reports.

  • Serves as a liaison for application users or customers. This may include education, negotiation and problem solving tasks to deliver desirable outcome.

  • Maintains optimal operation of departmental application in partnership with information technology or external software vendor, as appropriate. This may include implementation, maintenance, testing and/or functional design.

  • May represent assigned area on project teams with regional or company scope on system implementations, policy and practice changes and process redesign. This may also include managing a department program for the system. May prepare and distribute worksheets and reports, as well as maintain a database.

  • Keeps current on industry and regulatory/compliance issues within assigned areas. Provides education and consultation on these issues to customers.

  • In some roles, this position may supervise staff.

  • Minimum Qualifications

    Must possess strong knowledge as normally obtained through the completion of a bachelor's degree in related business discipline to area assigned or computer science.

    A level of experience as would typically be obtained in 3 to 5 years working with systems, working as a functional "super-user" of an application in a similar department environment, or providing consultative input for application usage or design is required.

    Excellent working knowledge of typical word processing, spreadsheet and/or database applications is required. Good organizational, critical thinking, problem solving, communication and human relation skills are required.

    Preferred Qualifications

    Experience with system implementation and project management. Additional experience with specialized applications in related area also preferred.

    Additional related education and/or experience preferred.

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