• Room Service Associate

    Job Number
    231367
    Facility
    North Colorado Medical Ctr
    Department
    Culinary & Nutrition-Hosp
    Address : Location
    US-CO-Greeley
    Work Schedule
    Other
    Position Type
    PT: Part-Time
    Posting Category
    Culinary Services / Nutrition
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    About North Colorado Medical Center
    A 378-bed Level II trauma center and acute care facility with over 3000 employees, North Colorado Medical Center is the largest hospital in the region. As a regional medical center, we provide community-based and specialty services for a service area that includes southern Wyoming, western Nebraska, western Kansas and northeastern Colorado. In order to provide the most compassionate and innovative care possible, we bring together state-of-the-art technology and an exceptional team of health care professionals. For the healthcare professional, our Greeley, Colorado location offers access to a wide variety of recreational activities in an inviting, close-knit community.

     

    Truven-2013
    Stage7-2013

    About Banner Health
    Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.

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    Job Summary

    This position provides patients with menu and/or patient meal service, receives and forwards patient requests and communication to Dietetic Technicians and Dietitians when appropriate. Provides patient meal assembly according to correct quantities. This position strives to provide patient satisfaction regarding food and nutrition services.

     

    Essential Functions

    • Visits patients to obtain or discuss menu selections based upon dietary orders. Enters or records all daily patient meal selections and preferences for one or more patient units.

     

    • Demonstrates appropriate judgment with modified diets, food and menu knowledge when relating to patients. Requests Diet Tech or Dietitian assistance when needed. Edits patient menus as required.

     

    • Provides patient meal service which may include setting up tray work stations, preparing/portioning assigned foods according to correct quantities, and/or assembling patient trays.

     

    • Delivers and serves meals while making independent judgments about special requests, snacks and nourishments.

     

    • Provides excellent customer service on the phone or in person and resolves customer complaints effectively and efficiently.

     

    • Maintains food handling and sanitation standards to meet licensing agency requirements.

     

     

    Minimum Qualifications

    High school diploma/GED or equivalent working knowledge. Requires reading, writing and mathematical skills.

    Skills and knowledge of nutrition services as typically gained through 1 - 2 years of related experience.

    The work requires the ability to follow instructions and safety guidelines for working with cleaning chemicals, as well as the ability to learn and work with business computer software and point of sale systems. Requires the ability to learn food handling regulations and pass certification tests as required. Must have demonstrated effective customer service skills.

    Preferred Qualifications

    Understanding of nutrition services, common modified diets, and portion measures. Additional skills and knowledge in health care nutrition services preferred. Bilingual skills preferred in some assignments.

    Additional related education and/or experience preferred.

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