Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, we want to hear from you.
If you have a financial services background in medicine, then we want to hear from you! As a Patient Financial Services Rep (PFS), you will work at Banner University Medical Center in Tucson. You will focus on medical admitting, registration, billing, customer service, and collections. This position with work days Monday - Friday.
Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life
About Banner - University Medical Center Tucson
Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient
care, teaching future health-care professionals and
conducting groundbreaking research. Also located on
the campus is Diamond Children's - recognized for its
specialized pediatric services including neonatal and
intensive care, emergency medicine and cancer therapies.
Banner - University Medical Center Tucson is Southern
Arizona's only Level 1 Trauma Center, meaning we care
for the most critically injured patients. The hospital is
consistently listed among the nation's top hospitals in the
prestigious Best Hospitals ranking by U.S. News & World
Report. Our nurses' innovative, safe and thoughtful care
has been recognized with Magnet ™ designation from
the American Nurses Credentialing Center. The hospital's
physicians are full-time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services
include comprehensive heart and cancer care, advanced
neuroscience techniques and a multi-organ transplant
program. For more information about Tucson, please visit: VisitTucson.org
About Banner Health
Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.
This position conducts registration, point of service collections and obtains authorizations and forms needed to maximize reimbursement. Document all facets of the registration process and meet accuracy goals as determined by management. Collect payments and meet regular collection targets as determined by management. Demonstrates the ability to collect payments, to resolve customer issues and provide excellent customer service. Perform financial counseling when appropriate.
High school diploma/GED or equivalent working knowledge.
Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience. Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently. Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences.
Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required
Work experience with the Companys systems and processes is preferred. Previous cash collections experience is preferred.
Additional related education and/or experience preferred.